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Business Analysis Resource Hub

Welcome to the Hub

Business analysis is more than a skillset it’s a way of thinking, problem-solving, and driving meaningful change.

Over the past 10 years, I’ve gathered a wide range of techniques, frameworks, and tools, and this hub serves as a structured space to organise and share them. Many of these techniques are grounded in industry standards, including the IIBA BABOK Guide, ensuring alignment with globally recognised best practices.

The hub is structured into high-level categories, which can be found below. Inside each category, you’ll find a structured list of related techniques, each linking to further details, including associated tools, methods, and practical applications.

A Continually Expanding Resource

Learning in Business Analysis never stops this hub will continue to evolve, with new frameworks, refined methodologies, and expanded insights added over time.

Dive in, explore structured techniques, and find the tools that support your Business Analyst journey, because in business analysis, growth never stops! 🚀

Strategy Analysis

Here, you’ll find techniques to help define strategic direction, assess opportunities, and align business goals.

A business analyst plays a pivotal role in defining strategic direction, ensuring that organizations make data-driven decisions aligned with business objectives and market conditions. Through structured methodologies, analysts evaluate business capabilities, benchmark performance, and assess opportunities for long-term success. These techniques support the creation of actionable strategies that drive growth, innovation, and stakeholder alignment.

Techniques:
  • Balanced Business Scorecard (BBS)
  • Benchmarking & Market Analysis
  • Business Capability Analysis
  • Business Cases
  • Business Model Canvas
  • SWOT Analysis

Stakeholder & Collaboration

You’ll find techniques in this section to help engage, influence, and collaborate with stakeholders effectively.

Successful business analysis depends on effective stakeholder engagement, ensuring clear communication, alignment of interests, and collaborative decision-making. These techniques help analysts identify key stakeholders, assess their influence, and foster meaningful interactions that drive project success. By using structured methods, analysts can strengthen relationships, facilitate discussions, and create shared understanding across teams ultimately ensuring that solutions align with business objectives and stakeholder needs.

Techniques:
  • Brainstorming
  • Collaborarative Games
  • Focus Groups
  • Interviews
  • Lessons Learned
  • Stakeholder List, Map or Personas
  • Stake Modelling
  • Surveys or Questionnaire
  • Workshops

Investigation Techniques

Explore techniques that help gather insights, analyse information, and structure findings for better decisions.

Thorough investigation is key to effective business analysis. These techniques help analysts gather, analyse, and validate information, ensuring data is structured meaningfully for informed decision-making. Whether identifying patterns, analysing system interactions, or interpreting business documents, these methods provide the foundation for fact-based insights and strategic recommendations.

Techniques:
  • Concept Modelling
  • Data Dictionary
  • Data Flow Diagrams
  • Data Mining
  • Data Modelling
  • Document Analysis
  • Glossary
  • Interface Analysis
  • Observation

Requirements Management & Analysis

This section contains techniques to define, prioritise, and refine business requirements for effective solutions.

Strong requirements management ensures that business solutions effectively meet stakeholder needs. These techniques help analysts define, prioritise, and refine requirements, ensuring clarity and alignment throughout the project lifecycle. By structuring requirements strategically, tracking key metrics, and analysing business rules, these methods support informed decision-making and enable successful outcomes.

Techniques:
  • Acceptance and Evaluation Criteria
  • Backlog Management
  • Business Rule Analysis
  • Item Tracking
  • Metric and Key Performance Indicators (KPIs)
  • Mind Maps
  • Non Functional Requirements Analysis
  • Prioritisation
  • Use Cases and Scenarios
  • User Stories

Process Improvement & Modelling

Find techniques to streamline, optimise, and map business processes for improved efficiency and clarity.

Improving business processes ensures efficiency, scalability, and alignment with organisational goals. These techniques help analysts analyse workflows, optimise operations, and model structured solutions that enhance productivity. Whether defining roles, mapping system interactions, or developing prototypes, these methods provide a structured approach to process refinement and continuous improvement.

Techniques:
  • Functional Decomposition
  • Organisational Modelling
  • Process Analysis
  • Process Modelling
  • Prototyping
  • Reviews
  • Roles and Permissions Matrix
  • Scope Modelling
  • Sequence Diagrams

Decision Analysis & Problem-Solving

Here, you’ll find techniques to evaluate options, assess risks, and drive informed business decisions.

Effective decision-making is essential for business success. These techniques help analysts evaluate options, assess risks, and structure problem-solving frameworks that drive informed solutions. Whether analysing financial implications, estimating outcomes, or identifying root causes, these methods support logical, data-driven choices that reduce uncertainty and improve strategic outcomes.

Techniques:
  • Decision Analysis
  • Decision Modelling
  • Estimation
  • Financial Analysis
  • Risk Analysis and Management
  • Root Cause Analysis
  • Vendor Assessment

Skills and Mindsets

Explore the characteristics, interpersonal strengths, and adaptive thinking that turn techniques into trusted practice.

Effective business analysis isn’t just about tools, it’s about how we show up to use them. This section focuses on the foundational skills and professional mindsets that shape great analysts. From clear communication and strategic planning to resilience, reflection, and empathy, these elements help BAs build trust, foster collaboration, and navigate uncertainty with confidence. Whether you’re facilitating a workshop or framing a complex problem, these qualities bring consistency, clarity, and connection to everything you do.

Techniques:
  • Communication Skills
  • Planning
  • Facilitation & Group Dynamics
  • Critical Thinking
  • Empathy & Stakeholder Trust
  • Resilience & Adaptability
  • Ethical Awareness & Professionalism